Privacy Policy for tectoniclab.sbs
Your privacy is important to us, and we are committed to safeguarding your information responsibly.
Types of Personal Data Collected
We collect standard information necessary to deliver urban tour services. This includes names, contact details, preferences, and correspondence shared via inquiries or bookings on tectoniclab.sbs.
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→Contact information, such as name and email
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→Tour preferences and city choices
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→Feedback and reviews you provide
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→Correspondence with our team
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→Technical usage details from site access
We minimize data collection, only asking for what is needed to provide seamless user experiences, safety, and route improvements.
How We Use Your Personal Data
Your information helps us organize and personalize tours, confirm your bookings, and communicate important updates or offers relevant to your interests.
Data is sometimes used for internal analysis so we can continue improving our routes and overall service quality. We do not sell or rent your data.
Your Rights Over Personal Data
You may request access, correction, deletion, or transfer of your personal information. We respect your choices and make these options as clear as possible.
Right to Access
View personal data collected about you
Right to Correct
Update or fix inaccurate information easily
Right to Erasure
Request removal of your data from our records
Right to Portability
Receive your data in a transferable format
When We Share Information
Your details are not shared except as necessary to deliver your requested tours or when required by Malaysian law and authorities.
Where we use trusted vendors (like payment providers), we ensure they meet strict confidentiality and security standards before sharing limited data.
Protecting Your Information
We use industry-standard safeguards to keep your data secure on tectoniclab.sbs, both during transmission and while stored on our systems.
Access to personal information is restricted to authorized team members only, always under strict confidentiality guidelines.
Who to Contact With Questions
Address: Jalan Kuning, Menara Pelangi, Johor Bahru 80400 Malaysia
Phone: +60 4-662 3359
Email: content@tectoniclab.sbs