Terms and Conditions for tectoniclab.sbs Services
These terms guide your use of tectoniclab.sbs, which offers information and bookings for Malaysian city tours. Please read carefully to understand your rights and responsibilities as a visitor or user of our website.
Updated on January 26, 2026
Acceptance of Terms
By visiting tectoniclab.sbs or booking a tour, you agree to the terms outlined here. If you do not agree, please do not use the website or our services.
Definitions
Certain terms below clarify the scope, roles, and services provided by tectoniclab.sbs.
- ‘Website’ refers to tectoniclab.sbs and associated digital content managed by our team.
- ‘User’ means any individual accessing or interacting with the website’s tours or services.
- ‘Guide’ is a local resident or contracted staff member leading routes and providing information.
- ‘Service’ refers to the information, tours, and booking functionalities offered on this website.
Acceptable Use of Services
You agree to use the website responsibly, for genuine requests only, and not to misuse booking systems or interfere with other users’ enjoyment of our resources.
Eligibility
You must be at least 18 years old or have guardian permission to book a tour. Access may not be available in every region, and local laws may apply.
Check age requirements before booking tours.
User Responsibilities
Users are expected to provide accurate contact details and respect community guidelines when joining city routes.
- Send requests or bookings using correct information only.
- Communicate respectfully with guides and fellow travelers.
- Review tour summaries for accessibility and safety considerations.
- Refrain from posting inappropriate or offensive material in reviews or messages.
Prohibited Uses
The following uses of the website are strictly not allowed:
- Impersonating another individual or providing false details.
- Posting spam, promotional links, or malicious code.
- Attempting to gain unauthorized access to the website’s systems.
- Disrupting tours or interfering with other participants’ enjoyment.
- Using bots to automate bookings or data extraction.
Intellectual Property
All content, images, guides, and branding on tectoniclab.sbs belong to our team or licensors. Do not reproduce or distribute materials without written consent. User-uploaded content may be displayed on the site with attribution.
User Content
If you leave reviews or submit feedback, you give us permission to use your comments on our site or marketing, respecting your privacy and attribution.
Rights Over Your Content:
You can request that your shared content be updated or deleted by contacting us directly.
Privacy and Data Protection
We protect your data as described in our Privacy Policy. This covers how we store, use, and respect your personal information. Please review the policy for more details. See privacy policy
Disclaimer of Warranties
Services are provided ‘as is’. We make reasonable efforts but cannot ensure uninterrupted access or error-free routes.
Important Notice:
Results may vary by tour and participant. We are not responsible for disruptions due to events beyond our control.
Limitation of Liability
Tectoniclab, its guides, and partners are not liable for indirect losses or damages arising from use of our tours or website.
Indemnification
Users agree to cover losses or legal costs caused by misuse of the website or breach of these terms.
How Disputes Are Resolved
We aim for friendly, efficient resolution of any issues. These guidelines apply to complaints and concerns.
Arbitration
Should negotiation fail, disputes may be settled under Malaysian arbitration laws by an independent body.
Arbitration is conducted in accordance with local regulations in Malaysia.
Online Dispute Resolution
If required by law, online dispute resolutions channels are made available in addition to local remedies. Site visitors are encouraged to contact us first.
Learn more about dispute process: Learn more about dispute process
Governing Laws and Jurisdiction
These terms follow Malaysia’s applicable laws and any disputes are settled under Malaysian court jurisdiction.
Termination
We may revoke access or bookings for violations. You can discontinue use at any time by ceasing to use tectoniclab.sbs.
Changes
We may update these terms for clarity or regulatory compliance. Users are notified of major changes via site notice.
Severability
If a term is unenforceable, the other sections remain in effect to the fullest extent allowed by law.
Entire Agreement
These terms are the full agreement between users and Tectoniclab regarding site use and city tours.
Contact for questions
Direct any questions about our terms to our customer support team.
Email: content@tectoniclab.sbs
Phone: +60 4-662 3359
Address: Jalan Kuning, Menara Pelangi, Johor Bahru 80400 Malaysia
Date effective: January 26, 2026
Version: 1.0