Terms and Conditions for tectoniclab.sbs Services

These terms guide your use of tectoniclab.sbs, which offers information and bookings for Malaysian city tours. Please read carefully to understand your rights and responsibilities as a visitor or user of our website.

Updated on January 26, 2026

Acceptance of Terms

By visiting tectoniclab.sbs or booking a tour, you agree to the terms outlined here. If you do not agree, please do not use the website or our services.

Definitions

Certain terms below clarify the scope, roles, and services provided by tectoniclab.sbs.

  • ‘Website’ refers to tectoniclab.sbs and associated digital content managed by our team.
  • ‘User’ means any individual accessing or interacting with the website’s tours or services.
  • ‘Guide’ is a local resident or contracted staff member leading routes and providing information.
  • ‘Service’ refers to the information, tours, and booking functionalities offered on this website.

Acceptable Use of Services

You agree to use the website responsibly, for genuine requests only, and not to misuse booking systems or interfere with other users’ enjoyment of our resources.

Eligibility

You must be at least 18 years old or have guardian permission to book a tour. Access may not be available in every region, and local laws may apply.

Check age requirements before booking tours.

User Responsibilities

Users are expected to provide accurate contact details and respect community guidelines when joining city routes.

  • Send requests or bookings using correct information only.
  • Communicate respectfully with guides and fellow travelers.
  • Review tour summaries for accessibility and safety considerations.
  • Refrain from posting inappropriate or offensive material in reviews or messages.

Prohibited Uses

The following uses of the website are strictly not allowed:

  • Impersonating another individual or providing false details.
  • Posting spam, promotional links, or malicious code.
  • Attempting to gain unauthorized access to the website’s systems.
  • Disrupting tours or interfering with other participants’ enjoyment.
  • Using bots to automate bookings or data extraction.

Intellectual Property

All content, images, guides, and branding on tectoniclab.sbs belong to our team or licensors. Do not reproduce or distribute materials without written consent. User-uploaded content may be displayed on the site with attribution.

User Content

If you leave reviews or submit feedback, you give us permission to use your comments on our site or marketing, respecting your privacy and attribution.

Rights Over Your Content:

You can request that your shared content be updated or deleted by contacting us directly.

Privacy and Data Protection

We protect your data as described in our Privacy Policy. This covers how we store, use, and respect your personal information. Please review the policy for more details. See privacy policy

Disclaimer of Warranties

Services are provided ‘as is’. We make reasonable efforts but cannot ensure uninterrupted access or error-free routes.

Important Notice:

Results may vary by tour and participant. We are not responsible for disruptions due to events beyond our control.

Limitation of Liability

Tectoniclab, its guides, and partners are not liable for indirect losses or damages arising from use of our tours or website.

Indemnification

Users agree to cover losses or legal costs caused by misuse of the website or breach of these terms.

How Disputes Are Resolved

We aim for friendly, efficient resolution of any issues. These guidelines apply to complaints and concerns.

Arbitration

Should negotiation fail, disputes may be settled under Malaysian arbitration laws by an independent body.

Arbitration is conducted in accordance with local regulations in Malaysia.

Online Dispute Resolution

If required by law, online dispute resolutions channels are made available in addition to local remedies. Site visitors are encouraged to contact us first.

Learn more about dispute process: Learn more about dispute process

Governing Laws and Jurisdiction

These terms follow Malaysia’s applicable laws and any disputes are settled under Malaysian court jurisdiction.

Termination

We may revoke access or bookings for violations. You can discontinue use at any time by ceasing to use tectoniclab.sbs.

Changes

We may update these terms for clarity or regulatory compliance. Users are notified of major changes via site notice.

Severability

If a term is unenforceable, the other sections remain in effect to the fullest extent allowed by law.

Entire Agreement

These terms are the full agreement between users and Tectoniclab regarding site use and city tours.

Contact for questions

Direct any questions about our terms to our customer support team.

Email: content@tectoniclab.sbs

Phone: +60 4-662 3359

Address: Jalan Kuning, Menara Pelangi, Johor Bahru 80400 Malaysia

Date effective: January 26, 2026

Version: 1.0